Tuesday, April 12, 2011

El Pollo Loco drive-thru interaction

Me: "I would like a two piece breast and wing combo."

Drive-Thru guy: "Would you like that medium or large?"

Me: "I'm noticing that the posted price for my meal is for a small. Why did you only offer me medium or large?"

Drive-Thru guy: "We are supposed to up-sell."

Me: "I would like a small."

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